Confluence Retirement

Due to the feedback from stakeholders and our commitment to not adversely impact USGS science activities that Confluence supports, we are extending the migration deadline to January 2023.

In an effort to consolidate USGS hosted Wikis, myUSGS’ Confluence service is targeted for retirement. The official USGS Wiki and collaboration space is now SharePoint. Please migrate existing spaces and content to the SharePoint platform and remove it from Confluence at your earliest convenience. If you need any additional information or have any concerns about this change, please contact myusgs@usgs.gov. Thank you for your prompt attention to this matter.
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Overview: Incorporating the User-Centered Design (UCD) process into the development of science communication products can help ensure the products are well-defined, consistent, engaging, and effective, in a word: usable. If you are interested in UCD, but you are not sure where to start, then this 2021 CDI Workshop session is for you! In this session, we will learn by doing a series of fast, fun hands-on activities to introduce four foundational phases of the UCD process: Discovery, Ideation, Prototyping, and Verification. Incorporating the UCD process into product development is a journey, and this session will help you take the first steps toward creating products and services that truly meet the needs of your users!

  • Session title: A Fun, Fast Hands-On Introduction to the User-Centered Design Process
  • Organizers: Joe Bard, Carolyn Driedger, Sophie Hou, Dave Ramsey, Rachel Volentine


  • Agenda:
    • Intro - Everyone has different perspectives, and our approaches to problem solving are influenced by our experiences. However, no matter how well-informed we are, we're not the user of the products we create, so to be a usability advocate we need to knock down preconceived notions and get the design team on the same, open-minded page.
    • Hands-on activities
      • Verification - Identify usability problems; learn about user attitudes and behaviors; improve user satisfaction.
      • Prototyping - Explore ideas and design concept before investing in development.
      • Ideation - Consider factors that influence your design; find meaning/inspiration; frame the challenge; build empathy for users.
      • Discovery - Learn about users — the more we know about our end users, the better solutions we can provide for them.
    • Wrap-up - Connecting what we learned and taking the next steps as a usability advocate.


  • Background: This session took place on May 28th, 2021 between 9 and 10:30am Pacific Time as part of the 2021 CDI Workshop.