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In the Federal government we have to be careful about surveying the general public because of the Paperwork Reduction Act. Is there a way to use Federal employees to approximate public users to avoid jumping through the hoops necessary under PRA?

For internal systems, I find that people are more willing to participate in a usability study if I reach out to them directly; however, I don't want to overburden my contacts. What are some good approaches for selecting users for internal user studies?

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2 Comments

  1. Unknown User (chungyihou@usgs.gov)

    Hi Langseth, Madison Lee, I think this question and Viv's question can be grouped together for a town hall discussion. If this is OK with you, I can schedule these two questions for either the February or April meeting. Thanks, Sophie