WebEx Recording and Playback

Watch Ricardo's Webex Recording on "How To Record a Meeting Within Webex"!

Please feel free to add your knowledge to this page, correct errors, and/or improve clarity.

WebEx's network-based recording feature enables a meeting host to capture WebEx session content, both visual and audio, for later playback.  This page describes the simplest (of multiple) techniques to record (at no direct cost and with no additional hardware or software) both the WebEx "shared desktop" activity and teleconference audio by "connecting WebEx" to the audio/phone bridge.

The recordings are stored on WebEx servers in arf (Advanced Recording Format), a proprietary format.  They can be played back by anyone having the URL to the recording.  The host is e-mailed a URL to the recording within 30 minutes after the recording is ended.  This URL can be forwarded or posted to a Web site or wiki site.  The host can access all recordings by logging into WebEx, clicking on the "Meeting Center" tab, and clicking on "My Recorded Meetings."

ARF files can be converted to Windows Media File (.wmv) format or to Flash (.swf) format through the WebEx Network Recording Player.  The Player is available by logging into WebEx, clicking on the "Meeting Center" tab, and clicking on "Support", "Downloads", and "Recording and Playback".


An important thing to note: only the Host can start a meeting recording. The host will be noted in the Webex window with Host in parentheses next to their name. The main host is always the person that created the Webex meeting in the first place but there can be alternate hosts that are permitted to start the meeting. If an alternate host starts the meeting then at that time they are the host and they can start the recording however if the person who originally created the Webex meeting joins the meeting they will automatically become the host. However, anyone can become the host by selecting Participant from the top of the Webex window and selecting Reclaim Host Role. At that point you will need to enter the Host Key which is available on the Working Group / Focus Group meeting page. Alternatively, the host can make you the host by right-clicking on your name, selecting Change Role To and clicking Host.

(Note: Get all this stuff done in the 10 minutes before your meeting starts so that all you have to do is click on "Start Recording")

These instructions should work for both the RestonTalk Audio Bridge and FreeConference.com audio bridge services.

  1. Start the WebEx session
  2. Click on "Record" in the WebEx meeting window, or click on "Meeting" and "Start Recording."
  3. Record other teleconference
  4. On the WebEx Recorder (Record on Server) Setup window

Prior to pressing the "Next" button, the Webex Recorder (Record on Server) Setup window should look like the following. You may or may not be having as much fun as the person in the picture.
This image applies if your phone bridge requires a call code confirmation of 1

This image applies if you phone bridge does not require a confirmation of the access code.