Managing Urban Parks for a Racially and Ethnically Diverse Clientele
Park managers aim to provide physical and social settings and to manage facilities and programs that help park-goers have a satisfying experience. In large cities like Chicago, user groups are heterogenous and have specific requirements in urban parks. A survey of 898 park clientele at Lincoln Park in Chicago showed that multiple factors vary between demographic groups. Differences in travel patterns, urban activity participation, environmental perceptions, and comfort in urban park settings exist among minority groups. This survey demonstrates the value of on-site surveys in guiding park managers to make more informed and equitable decisions about how to best serve diverse clientele.